Known issues and User Notifications
- Minimum SBC version required for on-premise Telephony Connector
SBCs with versions older than 09.04.08.XX used for on-premise telephony connectors (ATC/pUTC/STC) need to be upgraded, to avoid any impact on the Circuit Telephony service following the upcoming deprecation of DTLS 1.0 by Chrome.
Recommended target version is 09.04.12.02-1
- Cloud Services eCommerce mail address change. Please note that you need to address firstname.lastname@example.org to contact us for commercial issues.
- Circuit Forum is currently unavailable, we are sorry for the inconveniences.
Planned maintenance activities provide new features and fixes for Circuit and are typically performed during off-peak hours to minimize impact on your business.
Current schedule is:
Circuit application (web and mobile client):
na.yourcircuit.com: On Dec. 5 between 07:00 AM and 10:00 AM UTC. Users will experience a temporary "Reconnecting" condition over a period of 3 minutes at 07:30 AM UTC. No other impact on service is expected.
eu.yourcircuit.com: On Dec. 7 between 07:00 AM and 10:00 AM UTC. Users will experience a temporary "Reconnecting" condition over a period of 3 minutes at 07:30 AM UTC. No other impact on service is expected.
Circuit website: none.
- na.yourcircuit.com: none
On Saturday – November, 9 2019 between 5:00 am to 11:00 am UTC a datacenter migration will be performed which interrupts all in- and outbound telephony.
Circuit usage including Circuit to Circuit calls will not be affected.
In upfront preparation OpenScape Cloud Administration will be blocked starting on Friday – November 8, 2019