When does my presence status change to “online”, “on a call”, “away” or “offline”?
Circuit automatically updates your presence status when you are online, on a call, away, offline or when you are sharing your screen.
You are Online as soon as you sign in to the Circuit web client or Desktop App.
You are Mobile - Online when you are signed in to the mobile client only, or when - in addition to the mobile client - you are also signed in to the web client / Desktop App but you appear away on them.
Away means you are signed in to Circuit and:
when using the web client, there is no interaction with Circuit for 40 minutes,
when using the Circuit Desktop App, there is no interaction with your computer for 5 minutes or your computer is locked.
You are Mobile - Away when you are signed in to the mobile client only, but push notifications cannot be delivered to your Circuit app.
As soon as you start interacting again with the Circuit client, or on the computer that the Desktop App is running on, your presence status changes to Online again.
If you are not signed in to any Circuit client, your status will be shown as Offline.
You can manually change your presence status to Do not disturb by selecting Snooze notifications from your presence icon to temporarily disable all desktop, mobile and audio notifications for a specific period of time or for the entire day.
The presence icon next to a contact´s name shows their presence availability status:
|Presence / Availability status||Description|
|Online||The person is online and available to contact.|
|Mobile - Online||The person is online and available to contact on a mobile client.|
|On a call||The person is online and on a call.|
|Mobile - On a call||The person is online on a mobile client only, and on a call.|
|Away||The person appears away and is probably not available.|
|Mobile - Away||The person is signed in only to a mobile client, appears away and is probably not available.|
|Do not disturb||The person does not want to be disrupted and therefore has enabled Snooze notifications for a specific period of time or for the entire day, or Circuit has automatically snoozed notifications for that person while they are sharing their screen.|
|Offline||The person is not signed in.|
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