Welcome
Guest
FAQ Forum Developers Sign In

Settings overview

Last updated:

Use the Settings menu to configure your Circuit program settings.

To open the Settings menu on the web client or Desktop App, click your name in the upper right corner and select Settings.

  • Use the General tab in the Settings view to:

    • Change your Privacy settings (show/hide your presence and/or location information).

    • Change the Language in which the program is displayed.

    • Change the Accessibility setting (make the keyboard focus visible or not).

    • Local cache (clear the conversation data from your local cache) (available on the Desktop App only).

    • Set whether Circuit will launch automatically when your systems starts (Start up) (available on the Desktop App only).

  • Use the Notifications tab to:

    • Configure desktop and audio Notifications (change if and how you receive notifications for incoming communication and missed messages).

  • Use the Audio/Video tab to:

    • Test audio and video - Test the audio and video configuration and connection quality of your devices.

  • Use the Voicemail tab to:

    • Set whether or not unanswered calls will go to voicemail.

  • Use the Labels tab to:

    • View and manage labels to organize your conversations.

  • Use the Telephony tab to:

    • Get informed about the type of the Circuit Telephony Connector you have been configured for (Advanced Telephony Connector or Universal Telephony Connector) and its status.

    • View and/or change settings regarding the telephony support.

      Note:

      This tab is visible once a Circuit Telephony Connector is configured for your Circuit domain allowing you to make and receive phone calls through Circuit.

      See also, Setting up your Advanced Telephony Connector in Circuit.

  • Use the Security tab to:

    • Manage the signed in devices and third-party applications that are connected to your Circuit account and protect your account against unauthorized access.

  • Use the Extensions tab to:

    • Install the Circuit Chrome Extension for screen sharing.

    • Connect to your Box account to share files with other Circuit users.

    • Connect to your Google Drive account to share files with other Circuit users.

    • Connect to your Microsoft Exchange account so as to access contacts and calendar.

    • Download the Circuit for Outlook that integrates your Microsoft Outlook with Circuit.

    • Download the Circuit Desktop App (available on the web client only).

    • Install and connect to the Jabra Headset Integration (available on the web client and Desktop App).

    • Install and connect to the Plantronics Headset Integration (available on the web client and Desktop App).

  • Use the Circuit Labs tab to:

    • Try out new, experimental Circuit features.

To close the Settings view, click the X button in the upper-right corner.

The Settings menu on the Mobile client

To open the Settings menu:

  • on the iOS client, tap and then Settings

  • on the Android mobile client, go to the top-left side navigation drawer and tap Settings.

The following things can be set up on your mobile client:

  • Configure your privacy settings (show/hide your presence and/or location information).

  • Clear local cache to clear the locally stored conversation data from your device cache.

  • Enable video in Wi-Fi only to allow video communication traffic via your Wi-Fi connection only.

  • Change if you want to receive Audio notifications for incoming communication and missed messages (on the Android mobile client only).

  • Enable or disable the Jabra device integration (on the Android mobile client only).

  • Change your Password.

  • Try out Circuit Labs features

    • Try out new, experimental Circuit features.

  • Diagnostics (on the iOS mobile client only)

    • Start an Audio test call to check your audio and video device configuration and connection quality.

  • Voicemail:

    • Set whether or not unanswered calls will go to voicemail.

      This setting applies to all Circuit internal audio and video calls.

      If you are a Universal Telephony Connector (UTC), the setting applies also to phone calls.

      If you are an Advanced Telephony Connector (ATC) user and your company's phone system has been configured to route your phone calls to Circuit voicemail, when the call is not answered, the setting affects these calls to.

    • If the voicemail setting is on, set the ringing duration of Circuit calls before moving to voicemail.

      This setting applies also to phone calls, in case you are a UTC user.

  • Telephony (on the iOS mobile client only):
    • View and/or change settings regarding telephony support.

      Note:

      This option is visible once a Circuit Telephony Connector is configured for your Circuit domain allowing you to make and receive phone calls through Circuit.

      See also, Setting up your Advanced Telephony Connector in Circuit.

To close the Settings view, tap the back arrow in the upper-right corner, and then:
  • on the iOS mobile client, tap X in the upper-left corner

  • on the Android mobile client, swipe to the left to close the navigation drawer.

5 people found this useful.
Me too / Not at all