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Checking the status of the Circuit Telephony Connectors

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The current status of the Circuit Telephony Connectors is displayed under Administration > Telephony tab.

There is one indicator for each Telephony Connector, i.e.

  • indicator for each OpenScape Business Telephony Connector.

  • indicator for each Universal Telephony Connector

  • indicator for each Advance Telephony Connector

    This indicator shows if the WebRTC part of the Telephony Connector can log on to Circuit. In case it can log on, the indicator is green. Otherwise, it is red. Generally, if the heartbeat on the SIP trunk fails, the indicator switches back to red. (The prerequisite is that the SIP trunk must be active.)

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