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Transferring a phone call

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Prerequisites:
  • The Advanced Telephony Connector is setup and enabled to allow Circuit users to make and receive phone calls through the Circuit application.

  • You are on an ongoing phone call.

To transfer an ongoing phone call to another number or person:

  1. Click in the phone call action bar.
  2. Enter the phone number or name of the person to whom you want to transfer the call.
  3. Click Transfer.
Note:

The option to transfer a phone call through Circuit is currently available on the Circuit web client and Desktop App. The option will be soon available on other Circuit clients.

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