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Answering a call on a mobile device

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When a call comes in on your mobile device, the incoming call screen shows up on your display and you will hear a ringtone.

On iPhone and iPad mobile devices, the incoming call screen displays the caller name at the top and Accept / Decline icons at the bottom, if your device is unlocked, or a slide to answer button, otherwise.

On Android mobile devices, the incoming call screen displays the caller name at the top and Accept / Decline icons at the bottom.

  • To answer a call:
    • On iPhone and iPad mobile devices, tap the Accept icon if you are using the device. If the device is locked, swipe the slide to answer button to the left and, then, tap the Circuit icon.

    • On Android mobile devices, swipe up the Accept icon.

    Answering a call will launch Circuit, if it is not already launched.

    You can answer the call with voice only. You can always turn your video on after the call is answered.

  • To decline (reject) a call:
    • On iPhone and iPad mobile devices, tap the Decline icon if you are using the device. If the device is locked, press the lock/wake button twice.

    • On Android mobile devices, swipe up the Decline icon.

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