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How do I change my presence status?

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The following options are available for your presence status:

  • When you are online and available to contact on the web client / Desktop App, your status is automatically set to Online.

  • When:

    • you are online and available to contact on the mobile client only, or

    • you are also signed in to the web client/ Desktop App but you appear away on them,

    your status is automatically set to Mobile - Online

  • When you are on a call, your status is automatically set to On a call. If you are signed in only to the mobile client, your status is automatically set to Mobile - On a call.

  • When:

    • you are signed in only to the web client but there is no interaction with Circuit for 40 minutes, or

    • you are signed in only to the Desktop App but either there is no interaction with your computer for 5 minutes or your computer is locked, or

    • you are signed in to more than one clients at the same time, but you appear away on all of them,

    your status automatically changes to Away.

  • When you are signed in only to the mobile client but push notifications cannot be delivered to your Circuit app, your status is automatically set to Mobile - Away.

  • When you are in snooze mode, your presence status automatically changes to Do not disturb.

    To manually change your presence status to "Do not disturb", select Snooze notifications from your own presence icon and choose the amount of time you want to temporarily silence your desktop, mobile and audio notifications.

  • When you sign out of Circuit on all clients/devices, your status automatically changes to Offline.

Note:

As availability makes a big difference in how you can communicate and respect another person’s time, by default, your presence status is always shown in Circuit. However, there is an option to opt out of sharing your presence with other Circuit users.

For more information about the presence status you may refer to Presence overview.

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