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Moving an active call between Circuit devices

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Calls can be seamlessly moved between Circuit devices, even if the devices are running on different platforms, e.g iOS, Android and Web PC.

Prerequisites:
  • You need to sign in on multiple devices with the same account in order to use the Pull Call feature.

After signing in on multiple devices, you can pull the active call from the active device on which you answered the call to another preferred device.

  1. Sign in with your Circuit account on two or more devices, e.g. on a mobile device and on a PC.
  2. Answer the incoming call on one device.
  3. To pull the call to another device:

    The conversation status Remote call is displayed on all inactive devices on which you signed in. Once you pull the call to one of these devices, the inactive (remote) device becomes the active device answering the incoming call.

    • On the web client, click Pull call to pull the call to this device.

    • On the mobile client, open the conversation. When prompted, swipe to pull the call to this device, thus making it the active device.

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