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Presence overview

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The presence or availability statuses in Circuit are displayed as:

  • Online: the person is online and available to contact.

  • Mobile - Online: the person is online and available to contact on the mobile client.

  • On a call: the person is online and on a call.

  • Mobile - On a call: the person is online on the mobile client only, and on a call.

  • Away: the person appears away and is probably not available.

  • Do not disturb: the person does not want to be disrupted and therefore has enabled Snooze notifications for a specific period of time or for the entire day, or Circuit has automatically snoozed notifications for the person while sharing their screen.

  • Offline: the person is not signed in.

You can see your presence status icon:

  • On the web client and Desktop App, in the upper-right corner of the header, to the left of your avatar image.

  • On the iOS mobile client, tap to see the icon below your name.

  • On the Android mobile client, tap the menu icon in the upper left corner of the Conversations header to see the icon below your name.

To see the presence availability of other people in a conversation:

  • On the web client and Desktop App, navigate to Details, then Participants of the conversation, and see the icon to the left of the participants’ name.

  • On the iOS mobile client, tap , then Conversation details > Participants and see the icon to the left of the participants’ name.

  • On the Android client, tap the action overflow, then Conversation details > Participants and see the icon to the left of the participants’ name.

In addition, the green circle shown around a person's avatar in the conversation selector represents the persons that are currently online.

For more information you may refer to How do I change my presence status?

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