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Making a phone call to an offline Circuit user

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You can call a Circuit user directly on their telephone even if they are not online with Circuit by selecting the phone number from the user’s profile details.

Prerequisites:
  • The Circuit Telephony Connector needs to be set up and enabled to allow Circuit users to make and receive phone calls through the Circuit application.

  1. To dial the phone number directly from a user’s profile details:
    1. Click or tap the name or the avatar of the person that you want to call.
    2. In the user details view, click or tap the phone number to start the phone call.
  2. To end the phone call, click or tap .

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