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Moving an email thread from Outlook 365 to a Circuit conversation

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Microsoft Outlook 365 add-in allows you to move an existing email thread from your Outlook to a new or an existing Circuit conversation.

To move your email thread, follow the steps below:

  1. Open your Office Outlook 365, and then open an existing email thread.
  2. Click the Circuit Add-in icon.
  3. The Circuit add-in opens and you choose one of the options below:
    • Existing conversation - to move your email thread to an existing conversation in Circuit.

    • New conversation - to move the email thread to a new conversation in Circuit

  4. If you select to use an existing Circuit conversation:
    1. On add-in window that opens, choose a conversation from the list displayed.
    2. On the add-in window, you can view the participants of the existing conversation and the participants of the email that are not yet members of the conversation. You can choose whether you want to add the extra email participants who have a Circuit account to the conversation. You check the name of the people you want to add to the conversation.
    3. Click Update Conversation.
  5. If you select to create a new conversation:
    1. Set the following conversation options:
      • The title of the conversation is filled in automatically with the title of the email thread. You may change it if you want.

      • Moderated conversation: Disable this option, if you do not want the conversation to be moderated. If you enable it, you will become a moderator of the conversation.

      • Guest access: Enable this option, if you want to allow phone dial-in and guest access to conference stated form this conversation

      • Users to be added: All the email participants are listed in the add-in. Leave the names ticked (default) if you want all email participants having a Circuit account to be added to the Circuit conversation.Un-tick the names you do not want otherwise.

    2. Click Create.

    A new conversation is created in Circuit including all the email participants who have a Circuit account. An email is sent to all the email participants with the link of the Circuit conversation.

    The complete content of the email thread will be sent as a message to the new or the existing Circuit conversation.

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