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Supported Virtual Desktop media offloading environments

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The following table lists the VDI vendors and their products with which the optional Circuit VDI media offloading solution has been tested.

Vendor Product Local Computer (Terminal Client) Remote Server Protocol
VMware VMware Horizon VMware Horizon Client (v4.0 or later) VMware Horizon View (version 6.0 or later) PCoIP
Citrix XenDesktop Citrix Receiver (v4.5 or later for Windows) XenDesktop (v7.6 or later) ICA

Circuit VDI media offloading prerequisites

To run the optional Circuit VDI media offloading solution, the Virtual Desktop (deployed on a Remote Server) and the Local Computer (Terminal Client) must meet the requirements outlined below.

Virtual Desktops:

  • Must be configured with Microsoft Windows 7 or 10.

  • Must have the Circuit Virtual Desktop Infrastructure (VDI) Client installed.

    Depending on the VDI solution adopted, you need to choose between:

    • Circuit Virtual Desktop Infrastructure (VDI) Client for VMWare Horizon Client, and

    • Circuit Virtual Desktop Infrastructure (VDI) Citrix for Windows.

Local computers (Terminal Clients):

  • Must have network connectivity to:

    • other endpoint for direct calls

    • Circuit Media Server for conference calls

    • Telephony Connector for phone calls (if applicable).

  • Must be running:

    • Microsoft Windows and VMWare Horizon Client, or

    • Microsoft Windows and Citrix Receiver.

  • Must have the Chrome Web Browser installed.

  • Must have the Circuit VDI Client Chrome app installed.

  • Must have the Circuit Virtual Desktop Infrastructure (VDI) plugin for the specific platform installed:

    Platform Circuit VDI plugin
    Microsoft Windows platforms running the VMware Horizon Client Circuit VDI plugin for the VMWare Horizon Client
    Microsoft Windows platforms running the Citrix Receiver Circuit VDI Citrix plugin

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