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Giving remote control of your shared screen

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When sharing your whole screen, you can receive a remote control request from another participant. You can accept or decline it. If you allow remote control, the controller has mouse and keyboard control over your screen and can stop remote control at any time.

Prerequisites:
  • You are a participant in a direct or a group call.

  • You are sharing the contents of your whole screen.

  • You are sharing the contents of your screen via Circuit Desktop App.

  • A participant has requested to take control of your screen.

Once a participant requests remote control, a popup window will be shown in Circuit. If Circuit is not in focus at the moment, a desktop notification will also appear on your desktop for a few seconds, from which you can directly accept or decline the request.

  • To allow remote control, click Allow on the popup window or in the desktop notification, if visible.

    The other participant is now able to control your screen.

    A green remote control icon () appears to the bottom-left bar of the call view and a notification pops up in the top-middle area of the call view to let you know that your screen is currently being controlled.

  • To decline remote control, click Decline on the popup window or in the desktop notification, if visible.

    If you do not accept or decline the request, it will remain active and no other participant will have an otpion to send a request for remote control of your screen.

You or the remote controller of your screen can stop remote control at any time by choosing one of the following:
  • Click to the bottom-left part of the call view.

  • Use the stop remote control keyboard shortcut that is Ctrl + Alt + 8 on Windows and Command + Option + 8 on Mac.

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