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Answering a call on a desktop computer

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When a call comes in on your desktop device, you will see an Incoming call alert on your display and hear a ringtone. Depending on the type of the call, different alerts may be displayed, signalling an incoming voice or video call.

  • To answer a call with voice only, click .
  • To answer a call with voice and video, click .
  • To decline (reject) a call, click .
Note:

The option to answer a call with voice and video is only available in case of an incoming video call. You can always answer a call with voice only and turn your video on afterwards.

If Circuit is not in focus when the call comes in, a desktop notification will pop up on your display. Clicking everywhere in the notification will bring Circuit in focus and direct you to the conversation that the call has started from.

In case you are using the Circuit Desktop App on Windows or the Circuit web client with Google Chrome, you can answer or decline the incoming call directly from the notification:

  • To answer the call with voice only:

    • If you are using the Circuit web client with Google Chrome, click Answer in the desktop notification.

    • If you are using the Circuit Desktop App on Windows, click in the desktop notification.

  • To decline (reject) the call:

    • If you are using the Circuit web client with Google Chrome, click Decline in the desktop notification.

    • If you are using the Circuit Desktop App on Windows, click in the desktop notification.

In case you are using the Circuit Desktop App on Mac or the Circuit web client with a browser other than Google Chrome, you can not answer or decline a call directly from the notification.

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