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What do I do if I cannot hear participants in a call (Web client)?

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Please refer to I tried to make a call but I cannot hear the called party (Web client).

If you experience sound quality issues, refer to How do I resolve issues with poor sound quality?

To check the Windows microphone settings, refer to How do I configure my audio devices for best results?

For more information you may also refer to Testing my camera and microphone.

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