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Guest access

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The guest access feature allows you to invite someone to join a conference in a conversation as a guest user so that they can participate in a voice, video or screen sharing session.

For example, you might want to consult with someone in your company or speak with a customer. Guest users are sent a link and dial-in information (dial-in numbers and PIN) to join a conference at the specified time. For more information you may refer to “Inviting someone to join a conference”.

Guest access is by default enabled when you start a new group conversation or when you create a new Conference Bridge.

  • To disable guest access for conferences in a conversation, open the conversation and:
    • On the web client and Desktop App, click the Details tab and switch the Guest access slider to OFF (gray).

    • On the iOS mobile client, tap , then tap Conversation details and switch the Guest access slider to OFF (gray).

    • On the Android mobile client, tap , then tap Conversation details and switch the Guest access slider to OFF (gray).

    Phone dial-in will be disabled and guests will not be able to join conferences in this conversation anymore.

  • To enable guest access for conferences in a conversation, open the conversation and:
    • On the web client and Desktop App, click the Details tab and switch the Guest access slider to ON (green).

    • On the iOS mobile client, tap , then tap Conversation details and switch the Guest access slider to ON (green).

    • On the Android mobile client, tap , then tap Conversation details and switch the Guest access slider to ON (green).

    People can join conferences in the conversation using the guest link or with dial-in and PIN.

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