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Can I get notified when a specific person becomes available?

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Yes. You may set an availability notification for a person who is currently “On a call” / “Mobile - On a call”, “Away”, “Offline” or on a “Do not disturb” mode, so that you get notified when this person comes online. The notification is displayed as a pop-up on your desktop, informing you that the person is now available, and signaled with an audio sound.

  1. Click or tap the name or the avatar of the person for whom you want to get notified when they become available. The person’s profile details are displayed.
  2. To set an availability notification for this specific person:
    • On the web client and Desktop App, click the bell icon () to the left of the person’s presence icon and then click Set Notification.

    • On the mobile client, switch the Status notification slider to ON (green).

    The availability notification is set. You will get notified when the selected person comes online.

  3. To un-set the availability notification for this specific person:
    • On the web client and Desktop App, click the dark gray bell icon () to the left of the person’s presence icon and then click Set Notification.

    • On the mobile client, switch the Status notification slider to OFF (gray).

    The availability notification is un-set. You will not get notified when the specific person becomes available.

    Note:

    You cannot set an availability notification for a person who is already online (and not on a call).

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