Why do I see a notification for "network quality issues" while on a call?
The notification for "network quality issues" appears when the quality and performance of your network connection can adversely impact the quality of your call.
While you are on a call, Circuit collects call quality metrics every 5 seconds and pops up a notification when one or more metrics exceed their threshold 3 consecutive times. The call quality metrics collected and their specified threshold are shown in the following table:
|Call quality metric||Threshold|
|Network Lag (RTT)||300ms|
|Packets lost (sent or received)||5% more than the last collected value|
Please refer to "How do I resolve connectivity issues" for suggestions about what you can do to improve your network and call quality.
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