Teams overview

Teams allow people within the same group to answer each other calls, whether Circuit or phone calls (the latter is supported with ATC and OSV). If a member does not accept an incoming call, the rest of the team members will get a notification for the call.

Calls can be either Circuit calls or phone calls to the work number of each member of the team. When a call is ringing to a team member, the other members of the team are alerted on their client. The originally called member has some time to accept the call, until the rest of the members get a notification.

The user who creates the team is the owner of the team and as an owner they can change the settings of the team, add or remove members, change their role and delete the team.