Archiving a conversation
You can archive a conversation in Circuit (direct or group conversation, Conference Bridge or Community) in order to hide it from the active conversation list. Archived conversations are separated from your other, active conversations and displayed in a different view (Archived). You can still be a member of an archived conversation and participate in at any time.
Once a group conversation, Conference Bridge or Community is archived, you will no longer receive notifications for this. Active conference calls that have started from an archived group conversation or Conference Bridge are displayed at the top of the conversation selector (pane on the left) only when you are viewing your Archived conversations. When someone rings you out on a Circuit client trying to add you in such a conference call in progress, i.e. a call that has started from an archived group conversation or Conference Bridge, the active call is displayed at the top of the selector regardless of the conversation filter selected.
You can unarchive a conversation (direct or group conversation, Conference Bridge or Community) anytime you want.
- To archive a conversation:
On the web client and Desktop App, choose one of the following:
In the conversation selector, hover over the conversation that you want to archive, and click the archive icon
.In case you accidentally archived the conversation, you can click the Undo link that appears above the conversation in the conversation selector immediately after you click the archive icon. After a few seconds, the link will disappear and the conversation will be archived.
Select the conversation that you want to archive, click Details and, then, Archive conversation.
On the iOS mobile client, choose one of the following:
In the conversation selector, swipe left on the conversation that you want to archive and, then, tap the archive icon
.Select the conversation that you want to archive, tap
, then Conversation details and, then, switch the Archive conversation slider to ON (green).
On the Android mobile client, choose one of the following:
In the conversation selector, perform a long press on the conversation that you want to archive and, then, tap Archive conversation.
Select the conversation that you want to archive, tap
, then Conversation details and, then, switch the Archive conversation slider to ON (green).
- To view your archived conversations, click or tap the down arrow
at the top of the conversation selector and, then, select Archived or Archived conversations. - To unarchive a conversation:
On the web client and Desktop App:
In the conversation selector, hover over the conversation that you want to unarchive and, then, tap the unarchive icon
.Select the conversation that you want to unarchive, click Details and, then, Unarchive.
On the iOS mobile client, choose one of the following:
In the conversation selector, swipe left on the conversation that you want to unarchive and, then, tap the unarchive icon
.Select the conversation that you want to unarchive, tap
, then Conversation details and, then, switch the Archive conversation slider to OFF (gray).
On the Android mobile client, choose one of the following:
In the conversation selector, perform a long press on the conversation that you want to unarchive and, then, tap Unarchive.
Select the conversation that you want to unarchive, tap
, then Conversation details and, then, switch the Archive conversation slider to OFF (gray).
When you leave a group conversation or Conference Bridge, it is automatically archived and you will not be able to interact with other participants or receive new messages in that conversation unless you are added again.
Whenever there is activity in an archived direct conversation or whenever someone mentions you in an archived group conversation, Conference Bridge or Community, the conversation is automatically unarchived and shows up again in the active conversation list.
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