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Viewing information about a user

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You can view information about another user by clicking or tapping their name or avatar in the conversation feed, conversation third column or flagged messages. You can then start a new conversation with the user or view an existing conversation.

To view information about a user do the following:
  • On the web client, in the flagged messages, conversation feed or third column, click the name or avatar of the user whose information you want to view and then click Details.
  • On the iOS mobile client, in the flagged messages, conversation feed or third column, tap the name or avatar of the user whose information you want to view and then tap .

  • On the Android mobile client, tap the name or the avatar of the user whose information you want to view and then tap .

Information about the user is displayed, including their company information, phone number and email address.

Note:

By clicking on your own name or avatar the My Profile view will open.

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