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Administrating a Circuit domain on behalf of a customer

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As a partner administrator, you can manage the administration settings of all the Circuit domains owned by your company's customers. This requires that your customer domain administrators have enabled partner administration for their domains.

  1. On the web client and Desktop App, click your user name and then select Partner administration.

    All the Circuit domains that are owned by your company's customers are displayed in a table. Each entry in the table corresponds to a single customer's domain and consists of the following:

    • Name: the name of the customer's domain

    • ID: the ID of the customer's domain

    • Contact: the main contact of the customer.

  2. Select the domain that you want to administer on behalf of a customer.

    You can only select a domain for which partner administration has been enabled.

    The administration menu for the selected domain opens. The name of the selected domain is shown just above the administration menu, next to Partner administration.

  3. Navigate to available tabs (like Domain, Users, Conferences, etc) and make the necessary changes to the domain configuration on behalf of your customer.

    The administration options that are available to you, as partner administrator, are exactly the same as if you were registered to your customer's domain with administrator rights.

  4. To return to the view of all the Circuit domains that are owned by your company's customers, choose one of the following:
    • Click Partner administration above the administration menu.

    • Click your user name and then select Partner administration.

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