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Setting up the Circuit Universal or Advanced Telephony Connectors

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The following things have to be taken into consideration when setting up the Circuit Telephony Connectors hUTC, pUTC or ATC:

  • A Circuit Telephony Connector needs to be set up for the customer, either on their premise (pUTC or ATC) or in the Circuit Cloud (hUTC).

  • The premise Universal Telephony Connector (pUTC) supports the integration of the OpenScape Session Border Controller (OpenScape SBC) with any Unify or third party PBX.

  • In the case of the Advanced Telephony Connector (ATC), Unify’s OpenScape Session Border Controller is integrated with one of the Unify PBXs, OpenScape Voice or OpenScape 4000, to offer a richer set of features in addition to those of pUTC.

  • Configurations requirement are:
    • The hUTC configurations need to be made in Circuit, OpenScape SBC and the chosen, Unify or third party, PBX.

    • The pUTC configurations need to be made in Circuit, OpenScape SBC and the chosen, Unify or third party, PBX.

    • The ATC configurations need to be made in Circuit, OpenScape SBC and the chosen Unify PBX (OpenScape Voice or OpenScape 4000).

The customers’ domain administrator (and PBX administrator) has to perform the following tasks:

  • request the Circuit Telephony Connectors

  • check for active SIP trunks in Circuit

  • for ATC, configure users on PBX, so that the existing users have the OpenScape Mobile login and Auto-pilot configured

  • for UTC, configure call forwarding

  • configure receiving calls for the Circuit users via Call forwarding, Dual ringing with deskphone or One Number Service (ONS), if supported by the voice platform

  • provide the Unify support representative with the following information:

    • Domain ID
    • IP/DNS for SIP trunk access to voice platform via Internet
    • Security certificate if using TLS (this is recommended)
  • basic setup of OpenScape SBC for which Hardware or VM needs to be provided in advance.

Additional configuration related to the Circuit Telephony Connectors is described in the following sections:

  • UTC users administration: assigning a default Caller ID for outgoing Circuit phone calls

  • UTC users administration: assigning a Circuit phone number and Caller ID to a user

  • ATC users administration

  • Configuring the Conference dial-in numbers.

For detailed instructions, please refer to the End-to-end document (available to authorized partners).

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