ATC users administration: importing users via CSV file

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As an administrator you have the opportunity to create multiple Advanced Telephony Connector (ATC) users by importing their data in CSV format.

  • Create a CSV (Comma Separated Values) file that contains data necessary for the bulk creation of the Advance Telephony Connector users.


    To created a valid CSV column headers, for your own convenience, place the following text string within the single row:

    email,last name,first name,ONS number,Caller ID,assigned TC

    The ONS number (i.e Circuit phone number) and assigned TC are mandatory data.

    The Caller ID is relevant to the UTC and not ATC users provisioning, and it is not used here.

    The example of one valid CSV file is shown below:,Smith,John,+4989100111111,,GTC001,Brown,George,+498910012222,,GTC001,Black,Jim,+498910013333,,GTC001

  1. On the web client, click your user name, and then click Administration.
  2. Click the Users tab.
  3. To invite multiple users, select Invite multiple users from the drop-down menu.

    An empty text area will be displayed.

  4. Copy and paste the content of the CSV file into the empty text area and then click Invite.

    The system verifies the provided content and displays error messages in case of invalid formats.

The new users, with the assigned ATC, will be created in your domain.

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