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Sending DTMF commands on an active phone call

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Prerequisites:
  • The Circuit Telephony Connector is setup and enabled to allow Circuit users to make and receive phone calls through the Circuit application.

  • You are on an ongoing phone call.

Sending Dual-Tone Multi-Frequency (DTMF) commands is supported during active calls only.

To send DTMF commands on an active phone call:
  1. Click or tap the keypad icon in the phone call action bar.
  2. Use the keypad to press the asterisk and respective digits that correspond to the DTMF command.

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