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Merging two parallel phone calls

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Prerequisites:
  • The Advanced Telephony Connector is setup and enabled to allow Circuit users to make and receive phone calls through the Circuit application.

  • You are on two ongoing parallel phone calls.

To merge two ongoing phone calls into one phone conference, click in the phone call action bar.

The calls are merged into one, under the title Merged call, and the participants list is updated.

Note:

The option to merge two parallel phone calls through Circuit is currently available on the Circuit web client and Desktop App. The option will be soon available on other Circuit clients.

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