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Making a phone call to a recent contact

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The Phone calls conversation view displays the list of names and/or numbers of all callers or callees recently contacted via telephone numbers.

Prerequisites:
  • The Circuit Telephony Connector needs to be set up and enabled to allow Circuit users to make and receive phone calls through the Circuit application.

  1. To call a recent contact, select the Phone calls conversation in the conversation selector.

    The Phone calls conversation view opens, displaying the list of names and/or numbers of all callers or callees recently contacted via telephone numbers.

  2. To start the call
    • On the web client, select a name or phone number from the call log list, and click Call.

    • On the iOS mobile client, tap the name or phone number to place the call.

    • On the Android mobile client, tap the name or phone number to place the call.

  3. To end the call, click or tap .

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