Contact Card presence status

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Contact Card provides presence information about contacts.

The Circuit Contact Card application provides presence status for Outlook Contacts that are Circuit users in two distinct ways:

  • On-Demand Presence

    The user can check the status of another user by opening an email or the user's contact card.

  • Subscription Presence

    The Circuit for Outlook user can subscribe to get presence updates for Circuit users having direct conversations with. These users will show presence changes even without having to reopen the email or the contact card.

    Please note that there is a limit of 100 users you can subscribe for presence status.


Microsoft Office uses the SIP address of a contact to get the contact's presence information. So, the SIP address of a contact in the Active Directory should match the Circuit username of the contact or Microsoft Office cannot determine the contact's status.

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