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OpenScape Cloud

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Number of articles: 37

OpenScape Cloud allows you to have one or multiple automated attendants configured for your company. Automated attendants can answer incoming calls to a phone number belonging to a company site... More >
Automated attendant can answer incoming call for a site and upon request transfer the call to users of that site. To add or edit an automated attendant perform the following steps: On the web... More >
Each automated attendant has a custom company greeting by default. It is recommended, though, to record and use your custom greeting prompt with your company's name so that callers can easily... More >
OpenScape Cloud supports connection to Internet Telephony Service Providers (ITSPs) to allow users to reach and be reachable from the public telephone network. The public phone numbers that are... More >
You can delete a phone call from your call history if you want to do so for any reason. Prerequisites: OpenScape Cloud or a Circuit Telephony Connector is set up and enabled allowing you to make... More >
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