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Number of articles: 44

As a member of one or more hunt groups, you can easily make yourself available or unavailable to receive hunt group calls. You simply need to set your agent status to the appropriate value.... More >
Tested model: Cisco CP-8861-3PCC. The phone has been tested with OpenScape Cloud with the following firmware: UC Software 4.0.13.1445 | BootROM Software 5.0.13.0801. The instructions provided below... More >
Domain administrators can find the Deployment PIN and Security PIN required for configuration by navigating to Administration > Cloud telephony on their Circuit web client or Desktop App and then... More >
Hunt groups allow a group of people to answer incoming calls to a single phone number. If a member is busy or does not accept an incoming call, the call is automatically routed to another member of... More >
Once the OpenScape Cloud is configured and active, you can, as an administrator, assign a phone number to a user in your domain so that they are able to make and receive phone calls through... More >
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