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Service and support

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Number of articles: 16

In the event of a service outage, we have a fully redundant system (including geographic replication) in our data center that can be restored from a backed up image. More >
If you have any questions regarding the terms and conditions for Circuit, please do the following: If you are a user, please contact your domain administrator. If you are a domain administrator,... More >
Please refer to the Service Level Agreement (SLA), which is an annex to the Terms of Service document. This document can be accessed and printed at any time from within the Circuit application. For... More >
To create a service request on the Circuit website: Visit the support page on the Circuit website. Sign in using the email address and password for your account. Click Tickets. On the Ticket... More >
No, there is no need to delete the log files that are sent when you report an issue. The existing log files will be automatically deleted when new log files are created. More >
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