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Technical issues

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Number of articles: 11

To ensure that your microphone and camera are functioning properly for an important conference call, use the Test call feature. It allows you to perform a test End-to-end call and check the... More >
Try clearing your Google Chrome browser cache and try again. If you receive a message indicating that your password might be incorrect or you forgot your password, then reset your password and try... More >
Try signing in to your account using the web client. If that is successful, uninstall and reinstall the application on your mobile device. If you still can’t sign in, please open a service request... More >
There are several factors that can result in poor sound quality when using Circuit. Background noise – When using Circuit in an office environment, try to find a quiet location and keep the... More >
There are several factors that can result in poor video quality when using Circuit. Webcam – Most webcams that support HD 720p should be sufficient for Circuit. However, some older models might not... More >
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