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Conversation history lost

Wolfgang Klein
Answer
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Hello,
Today I started Circuit and looked into a yesterday’s conversation with my colleague. Now the conversation is empty. I tried to scroll up / down without result - the same after re-logging in to Circuit. Does anyone have an idea?

Susan Klein (User Support)
Answer
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Hello Wolfgang Klein,
it looks like a browser related topic with caching sites on your local HDD. That means that your browser loads locally cached data into your application instead loading it really from application. Could you please try to clear your browser cache. You can do it by clicking your name, settings, then diagnostics. There you´ll find “clear local cache”. Login in to Circuit again and your problem will be gone. For me it worked well, if not for you please contact the support team (click on your name and then “report issue”).