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Attaching files to group conversation not possible

Sebastian Okrasa
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I tried to upload a file in a group conversation but I got an error message (upload failed).

Susan Klein (User Support)
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Hello Sebastian Okrasa,
please clear your local browser cache. You can do it if you click on your name, settings and then diagnostics. There you´ll find “clear local cache”. Circuit uses the Chrome browser functionalities, so it is possible that it is a browser specific topic. Please re-login in to Circuit and try again. If it doesn´t solve the upload issue, please get in touch with the support team. You can report an issue by clicking on your name and then on “report issue”.

Marc Herman
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I am having the same problem. I've cleared the cache, tried F5 to connect to a different server, and rebooted my PC. No help. This is very frustrating.

Marc Herman
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Oh, just an additional note - you can't use the "Report Issue" button, because that generates files to upload, which of course fail when you try to submit the problem to the Circuit team.

Michael Hart (User Support)
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Hello Marc,
our specialists are working on a solution. An update is supposed soon, to solve the issue. If you click on "report issue" you will still get in contact with the Circuit User Help Desk even if the upload of the logfiles are not possible.