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“Unable to toggle video” error when running Circuit on IE

Michael Hart
Some customers have experienced this problem with the initial release of Circuit Webclient for MS Internet Explorer 11 when this sequence is followed: Screenshare is activated, then Video is activated, and finally incoming video is deactivated. It is caused by a bug which has been detected in the IE plugin, and it will be fixed shortly. The current workaround is to end the call and reestablish it again.