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“Unable to toggle video” error when running Circuit on IE

Michael Hart
Answer
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Some customers have experienced this problem with the initial release of Circuit Webclient for MS Internet Explorer 11 when this sequence is followed: Screenshare is activated, then Video is activated, and finally incoming video is deactivated. It is caused by a bug which has been detected in the IE plugin, and it will be fixed shortly. The current workaround is to end the call and reestablish it again.